U.S. Postal Service (USPS) Shipping Delays

Please note USPS does NOT guarantee package delivery in a specified timeframe for First Class or Priority Mail service ("1 Day", "2 Day" or "3 Day" when checking out) - they are strictly estimates.

Since the onset of the COVID-19 pandemic, shipping delays, particularly for the U.S. Postal Service (USPS), have been quite common. USPS estimated shipping timeframes are based on best case scenarios. While many USPS packages do get delivered quickly, unfortunately more than a few do not. It is not unusual for USPS packages, particularly USPS First Class, to take 2-3 weeks to be delivered. 

Once we turn a package over to USPS, we have no control over how USPS routes or prioritizes package delivery. If a package goes into the USPS "black hole" (i.e. tracking information does not get updated for several days or longer), there is nothing we can do. The packages are not lost but rather being held at a USPS facility or in a tractor trailer somewhere waiting to be processed. On a positive note, USPS packages do eventually emerge from the "black hole" and get delivered.

Given the above, we STRONGLY recommend selecting a UPS shipping option during checkout. While more expensive than USPS First Class, it has been our experience that UPS delivery timeframes are MUCH more consistent than USPS and tracking information is updated more frequently.

Thank you for your patience and understanding.